Our Use of Fundraise-Up.
The information here is related to the St. Vincent de Paul use of a third party platform, Fundraise Up, for the purpose of processing one-off or regular donations via our website.
Information we collect and why
When you use this platform to make a donation, we will collect the following information from you:
- Your name and email address (as mandatory) and your telephone number (as optional). Where you agree to provide a donation, we will ask for your full postal address.
- We rely on our legitimate interest assessment (LIA) to send you further direct marketing communications by email. You can opt-out of future postal contact and you can unsubscribe from any direct marketing by emailing the DPO or contacting our Head Office.
We will only use this information to process your donation and keep a record of it. We do not have access to your financial information, which is securely managed by the third-party platform, Stripe.
Any consents given will be managed according to our full privacy statement. We will always keep your data safe and secure. We will send you a receipt, tax form and seasonal newsletters about the difference you've made, by post. Unsubscribe any time at fundraising@svp.ie or by post to 91/92 Sean McDermott Street, Dublin 1, D01 WV38
Suggested donation amounts
The Fundraise Up platform features functionality, known as machine learning, that is able to suggest a donation amount to you, based on analysis of publicly available data related to your location, browser type, device, website activity and any previous donations made to St. Vincent de Paul through Fundraise Up. This information is only ever used anonymously and in ways that cannot identify any individual based on the analysed data.
We use this service in line with our legitimate interest and in order to support our charitable work. Any suggested donation amount can be ignored. There is no automatic decision making involved in this activity and it will not result in any harmful effects to you.
If you have any concerns over suggested donation amounts, please write to the Data Protection Officer at svp.dpo@svp.ie or by post to 91/92 Sean McDermott Street, Dublin 1, D01 WV38.
Fees explained
St. Vincent de Paul deducts a 2.45% processing fee from your donation to help cover transaction fees and keep our online donation service secure. When you opt to cover fees we are able to ensure your donation goes further to helping those who seek assistance from the Society.
These fees include:
2% Fundraise Up platform fee (also includes address verification tool)
Cookies
This platform also uses two Strictly Necessary cookies to set user preferences, remember session content and help with anti-fraud detection. For more details about the cookies we use, please see our cookie policy. You can review the cookies we use on our cookie policy page.
Data sharing and international transfers
Data is only shared with Fundraise Up for the purposes of service provision. Primary data is processed at a UK-based data centre. Fundraise Up business servers are located and backed-up in North America. St. Vincent de Paul has carried out a DPIA and ensured that adequate safeguards are in place to protect personal data before any international data transfer is required.
How long do we keep your data?
Data is only kept for as long as it is needed for the purpose is collected. Please see the full privacy statement for further details and our retention schedule that will explain how long we keep your personal data for direct marketing.
Your rights and contact information
Your full rights are outlined in the full privacy statement but if you have any immediate concerns or questions, please contact the following:
For queries about this privacy statement or any other data protection issues, please contact the Data Protection Officer for SVP – svp.dpo@svp.ie or by post to 91/92 Sean McDermott Street, Dublin 1, D01 WV38.
For fundraising queries, you can email fundraising@svp.ie or by post to 91/92 Sean McDermott Street, Dublin 1, D01 WV38.
Updated September 2024
