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Please be assured that we will treat whatever you say with dignity and respect, and everything you say is confidential. We are here to help you in whatever way we can. Our members are there to listen and offer support to you at a time of difficulty. When they have a better understanding of the issues faced, they will consider how best we may be able to help.

When someone contacts us and we have a record of their details, and the information is passed onto your local branch of SVP. A volunteer may make contact with you through a private number and you can discuss your particular problems in depth with a friendly person who makes no judgement on the situation.