A lady blowing her nose

What to expect

When you contact us to request help, we will take your details and organise for someone to get in touch with you. Two volunteers will visit you to discuss your particular problems in depth. These friendly people will make no judgement on the situation.

Our volunteers meet once a week so assistance may take up to 10 days depending on the day you request help.

Request Help Steps

1

Take the first step

Your personal information is held in strict confidence and is used only for the purpose of providing a suitable service to you. It will not be passed on to any third party without your expressed permission. The Society is committed to being compliant with all Data Protection Laws and respects the information of people we assist. For more on how we process data in a responsible and confidential manner see our Privacy Statement

2

SVP will get in touch

When you contact us we will take a record of your details. This information is passed onto your local branch of SVP. A volunteer will contact with you, possibly through a private number. You can discuss issues together in depth. This friendly person will make no judgement on the situation.

3

A helping hand

Local SVP Conferences may offer one or more types of help:

  • Friendship and support
  • Help with money issues
  • Information about other services available to you
  • Advocate for you with other organisations that can help
  • Negotiate with organisations you may owe money to

How to get help from SVP

We hope we can help you as much as possible. Do not be afraid to contact us.

Benefits applying online

  • It's free. Details are logged directly into our system
  • Time to compose your thoughts and complete the form in your own time

Maybe not if...

  • You need to speak to someone urgently
  • You want to talk to a person directly
  • You can vocalise your issues better than writing them down
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