SVP Donor Charter

Our Commitment to Donors

At the Society of St. Vincent de Paul, we adhere to the Guidelines for Charitable Organisations on Fundraising from the Public, which outlines our Commitment to Donors. We ensure that all donors and prospective donors are aware of our compliance with these guidelines.

Donor Charter

We have summarized our commitment in our Donor Charter:

  • Respect and Honesty: We treat all donors with respect, honesty, and openness.
  • Accountability and Transparency: We remain accountable and transparent so donors can have full confidence in our organization.
  • Purposeful Use of Gifts: We apply your gifts effectively for their intended purposes.
  • Mission Information: We inform you of our mission and how we intend to use donated resources.
  • Leadership Identity: We share the identities of those serving on the Society’s National Management Council, assuring you of their prudent stewardship.
  • Financial Access: We provide access to our most recent financial statements.
  • Acknowledgment and Recognition: We give appropriate acknowledgment and recognition to our donors.
  • Confidentiality: We handle your donation information with respect and confidentiality, as provided by law.
  • Professional Relationships: We ensure all interactions with our representatives are professional.
  • Solicitor Identification: We inform you whether those seeking donations are volunteers, employees, or hired third-party agents.
  • Complaint Procedures: We provide agreed procedures for making and responding to complaints.
  • Transparent Communication: We offer prompt, truthful, and straightforward answers to any questions you might have.

Contact Us

If you have any comments or questions about our work, please contact us in writing, by email, or by phone. Visit our contact page for all our details. Provide as much information as possible, including your contact details and preferred response method.

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