Our Commitment to Donors
At the Society of St. Vincent de Paul, we adhere to the Guidelines for Charitable Organisations on Fundraising from the Public, which outlines our Commitment to Donors. We ensure that all donors and prospective donors are aware of our compliance with these guidelines.
Donor Charter
We have summarized our commitment in our Donor Charter:
- Respect and Honesty: We treat all donors with respect, honesty, and openness.
- Ensure that our communication with you is honest and transparent
- Respect your right to privacy
- Not subject you to any form of undue pressure
- Accountability and Transparency: We remain accountable and transparent so donors can have full confidence in our organization.
- Purposeful Use of Gifts: We apply your gifts effectively for their intended purposes.
- Use your donation in a way that preserves the dignity of the people whom the Society serves
- Handle your donation responsibly and to the greatest advantage of the people for whom it was intended
- Mission Information: We inform you of our mission and how we intend to use donated resources.
- Leadership Identity: We share the identities of those serving on the Society’s National Management Council, assuring you of their prudent stewardship.
- Financial Access: We provide access to our most recent financial statements.
- Acknowledgement and Recognition: We give appropriate acknowledgement and recognition to our donors.
- Confidentiality: We handle your donation information with respect and confidentiality, as provided by law.
- Remove your details from our database upon request
- Professional Relationships: We ensure all interactions with our representatives are professional.
- Solicitor Identification: We inform you whether those seeking donations are volunteers, employees, or hired third-party agents.
- Complaint Procedures: We provide agreed procedures for making and responding to complaints.
- Transparent Communication: We offer prompt, truthful, and straightforward answers to any questions you might have.
Contact Us
IIf you have any comments or questions about our work, please contact us in writing, by email, or by phone. Visit our contact page for all our details. Provide as much information as possible, including your contact details and preferred response method.
